Visa Mastercard

Kooma Cookie Policy

This document explains what you need to know about how Kooma uses cookies on its websites, and how to choose to manage or remove them if you wish to do so.


Cookies are small data files which are sent to a user's computer or mobile phone from a website and are stored on the hard drive of the user's device. They are helpful because they help to make a website work better for a user.

About cookies

A cookie is a small amount of data (which often includes a unique identifier) that is sent to a user's computer or mobile phone from a website and is stored on the hard drive of a device. Each website can send its own cookie to your browser if your browser's preferences allow it. Many websites do this whenever a user visits their website in order to report on website traffic. Your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

How to manage cookies

Internet browsers allow users to manage their cookies. They can set their devices to accept all cookies, to let them know when a cookie has been set, or never to receive cookies. Each browser works in a different way: use the ‘Help' menu in your browser to find out to change your cookie preferences. For information on how to do this on the browser of your mobile phone you should refer to your handset manual. Please be aware that disabling cookies completely means that certain personalised features will not then be provided to that user and therefore they may not be able to make full use of all of the website's features.

How Kooma uses cookies

Cookies on Kooma are used in a number of ways:-

Strictly Necessary Cookies

These cookies enable services you have asked for from within Kooma. For example when navigating between pages on the site these will remember previous page choices so you can go back and visit them. When logged in Kooma will remember your log in details. This information is not used for advertising purposes on any other sites.

Performance Cookies

These cookies collect anonymous information on the pages visited and allow us to optimise your web experience – by analysing this data we can make more popular pages on the website easier to find. And let you revisit the site again later whilst remembering any preferences you may have set. This information is not used for advertising purposes on any other sites. Some performance cookies are provided by third parties, on Kooma we use Google Analytics. Google Analytics stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

Functional Cookies

These cookies remember choices you have made to improve your experience. By saving your favourites for example or allowing you to change the number of readers displayed in lists. This information is not used for advertising purposes on any other sites.

Targeting Cookies

We only use tracking cookies to allow you to share pages with social networks such as Facebook, Google + , Add this or Twitter and allows you to share posts on third party blogs. Some of these are provided by third parties. This information is not used for advertising purposes on any other sites.

Local Shared Objects (Flash Cookies)

Kooma uses the Adobe Flash Player to deliver some of its content, including video. To improve user experience, Local Shared Objects - or Flash Cookies as they are commonly known - are used to provide features such as saving preferences. Flash cookies are stored on a user's terminal much the same as cookies are, but it is not possible to manage them at browser level in the same way as other website cookies.

Third party Cookies

As can be seen above, some cookies are not set by Kooma but by other sites which provide a service or functionality on Kooma. These are known as third-party cookies. Managing, deleting or blocking these cookies requires you to visit the websites of these third parties. The third party cookies used by Kooma are from Google Analytics, Google +, Adobe, Facebook, Twitter, and Add This, You can learn more about cookies and how to manage them at

Last updated: 31 May 2016.

Introductory Offer

20 min reading for £4.99 (25p/min)

Get Started

How it works


Choose your Reader

Make a note of their PIN.


Choose how you connect

Either a phone reading with one of our gifted readers or use our great new IM Chat service.


Follow the instructions... connect to your reader.

View Readers

Chat on the move via our new Instant Messaging service - exchange messages via your Phone, Tablet or PC with your favourite reader now..!


Special Offer

Buy a 20 min online IM reading for £4.99


Satisfied Customers

Over 40,000 genuine reviews across our readers from satisfied customers. And a moneyback guarantee!

Calling from your mobile

Calling from a mobile?

To save money, call

and avoid mobile operator surcharges. Calls cost £1 per minute.

Mobile networks limit monthly spending to £240.

The Kooma Guarantee

Enjoy your reading knowing that we will offer you a replacement reading free of charge if you are not totally satisfied (terms apply).

Speak Direct to our readers

Speak Direct to our readers

Simply browse our available readers and use their detailed profile, Q&A and reviews to see which one suits you best.

Trusted & Secure
Payment Secured By