SMS FAQs
1. How does it work?
A Kooma Psychic SMS reading begins as soon as one of our psychic readers receives your question. Simply send the word ‘kooma’ plus your question to 80878 e.g. kooma Hi. Is this a good week for me to start a new romance? One of our psychics will respond to you via a FREE SMS requesting your name and more importantly, your date of birth. Simply text them back with this information and they will be able to give you some spiritual insight once they have verified you are over 18 years of age.
2. Can I choose my SMS Reader?
Not at the moment but we are launching a new service shortly which will allow you send your questions to a specific reader.
3. What if there are no SMS Psychics available?
The service is available 24/7 so there will always be readers available to answer your queries and provide you with guidance
4. What does it cost?
Except for the first response you receive from a Kooma psychic, each answer you receive via SMS will cost £1.50.
5. Am I going to receive lots of unwanted messages from you billing me £1.50 each time?
Absolutely not. You will only receive billed messages from us containing responses to the questions you have asked. This is not a subscription service so you only pay for what you requested
6. How long does it take to get a reply?
A Kooma SMS Reader will usually reply to you within minutes.
7. I sent a text message to you giving you my date of birth but I have not had a response back. Why?
If you are under 18 years of age, we are unable to provide you with a response. You must be 18 years or older to use this service. By not responding to you, this also ensures that you are not billed unnecessarily. If you did send us your date of birth which indicated you are 18 years or older and feel that you should have had a response by now, please contact us on 0844 944 3044 (24 hour helpdesk) and we will be happy to help.
8. Do you have a mobile website or an iPhone app?
Not yet, although these will be coming very soon. Some 'smart phones' (such as the iPhone) will display websites (such as this one) and if you have such a handset simply visit: www.kooma.co.uk